NileSource is a leading information technology company that specializes in training, development and deployment of teams based on our clients' needs.

With extensive expertise in web based services, application interfacing, back office integration, data transfer solutions, etc. Our in-house team of full-time developers understand each client's needs and builds a solution around them, from the ground up, right through to implementation.

As an outsourcing partner, NileSource supports your business by professionally serving your customers and handling processes at a cost and level of efficiency your company cannot likely match internally.

 Headquartered in San Diego, California, NileSource operates Support Centers  in Cairo, Egypt. The company began as a technical support services provider and has grown to support a wide variety of applications, from customer service to web content moderation. The company was founded by Gerald Marolda and Sammy Afifi.

NileSource specializes in providing technical support for Internet Service Providers, Registrars, Web Hosting and software companies. Our technical support customers range from small and mid-sized ISPs to large international electronics companies.

Our friendly agents handle inbound and outbound customer care from our Cairo centers. NileSource can handle virtually any customer contact need with unfailing courtesy and professionalism. Current specialties include voice to text services, appointment scheduling, and order processing.

NileSource also provides a variety of back-office processing services. We have the manpower and facilities to handle virtually any processing need your company is not able to handle in-house.

Data security and quality have been at the top of our priority since the very beginning. We have stringent data security measures in place which includes physical, network and electronic security. Apart from that we have confidentiality agreements with our employees which are signed at the time of joining as well as project specific agreements at the start of any assignment. Quality has always been the cornerstone of NileSource’s endeavor to provide superior services which are delivered by a highly motivated customer focused team and well defined processes and methodologies.